SHIPPING POLICY
All stock items are sent within 10 working days. If there are delays we will contact you.
FREE shipping within New Zealand
We currently ship to the following countries: Australia, USA, UK, Singapore, Canada and China
Additional countries will be added in the future
Customs: Please be aware that delays may be imposed by your country’s customs clearance. Teeny Kiwi Knits are not responsible for paying any fees or rates charged by customs. These charges are the responsibility of the customer.
Delayed or Lost orders: A parcel is considered lost after it has been in the postal system for a period of 15 business days for domestic orders and 21 business days for international orders. Teeny Kiwi Knits cannot take responsibility for delays caused by the courier. Although orders normally take much less than listed for delivery we are unable to dispatch a replacement until this period of time has elapsed.
Wrong or Incomplete Address: If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery costs to re-deliver your order to a corrected address. Teeny Kiwi Knits are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.
PRODUCT CARE INSTRUCTIONS
Merino Wool / Silk Washing Instructions
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Warm hand wash - If using a machine, use hand / wool wash cycle only (slow spin and 30'C MAX) in a garment bay
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Dry flat in shade on absorbent towel
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Do not bleach or rub
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Do not tumble dry
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Warm iron